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Customer Service 

Privacy & Security
Our customers are our assets, therefore we regard them highly and respect their privacy as much as we preserve ours. All information of customers will not be sold, rent or loan to any third party. Online necessitates that we obtain information in order to process your order. As such, your name, delivery address, phone number, birth date, email, account number are solely for check purposes.
Shopping with Sufyaa is safe and secure. When you place an order, all information will be kept confidential and transmitted using industry standard security measures also known as SSL (secure socket layer encryption). This is designed to ensure accuracy and security of all data logged onto the system. 
Ordering
The first step to ordering with Sufyaa is to set up an account for easier shopping. Setting up an account will allow you to order without having to fill in your details every time you shop with us and you will have a record of all your purchases.
Pricing & Product
Apart from having fine quality, and stunning styling, our prices are also altered to the comfort level where affordability meets value. Although Sufyaa has made every effort to display our products and their colors as accurately as possible, the displayed colors of the products will depend upon the monitor of the user, and we cannot guarantee that the user's monitor will accurately portray the actual colors of the products. Products displayed may be out-of-stock or discontinued and prices are subject to change. We are not responsible for typographical errors regarding price or any other matter.
Payment
We are able to accept various mode of payments such as ATM transfer, Internet banking and Paypal. Once your payment goes through, you will receive an email confirming that your order has been successful. Your order will then be processed and dispatched from our warehouse ready for mailing/courier. Transfers are to be made within 24 hours upon placing order, failing to do so will result in cancelation of order.
We strongly encourage the Paypal for Singapore and overseas customers.
AvailabilityPlease email sales@sufyaa.com.sg for more clarification.
Availability
Stocks are systematically updated on the website however if for any reason beyond our reasonable control we are unable to supply a particular item, we will not be liable to you.
All orders for products are subject to availability and in this regard, in the event of supply difficulties or because products are no longer in stock, we reserve the right to give you information about substitute products of an equal or higher quality and value which you can order. If you do not wish to order such substitute products we will reimburse any monies that you might have paid.
Shipping
Shipping rates are calculated based on weight vs destination & exact Shipping Charges will be calculated and displayed at Checkout. For Singapore orders, depending on weight, you may opt for normal mail or registered. Please allow delivery within 3-5 days for Singapore and 7-18 working days for international orders. You will be sent an email with a tracking number as soon as the order leaves our warehouse. All local orders will be via courier and International Orders are registered.If we are unable to meet the estimated delivery date we shall not be liable for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.